"Transformation
is not a transactional activity that starts and ends and has a budget, and it
should not be treated as one". It is never finished, in the same way
evolution or adaptation is never finished. The goal is rather to break free from
the thinking that led to the incumbent system by introducing a new paradigm,
and then to use this to achieve a new steady state where the organisation is
responding quickly and effectively to external and internal feedback, behaving
like a genuine learning organisation.
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