Showing posts with label Change. Show all posts
Showing posts with label Change. Show all posts

Wednesday, July 08, 2020

Perspective

  • Perspective is your point of view
  • Perception is what you interpret out of it
Perception
  1. "Let's see if I am wrong" kind of thinking has died out. Now it's mostly "I am right, my view is right. Period."
  2. Logic is the enemy of perception. Logi leads to post-rationalization. 
Change of perception >> Change of emotions >> Change of view/thinking [Logic or data cannot do this]
  • See the world around you
    • Understand the deficiencies of sight
      • People are "blind" 8% of their day (blinking). Our mind covers it by image processing (cortex which has 30% for vision processing alone).
      • We are confident that we see the complete picture without realizing that the gaps are filled by the mind thru image processing. 
      • Optic nerve blocks part of the retina and creates a blind spot. The rest of the picture is "filled in" by the brain. 
      • Peripheral vision is out of focus, and at most can sense movement. 
      • We see only those areas we focus on. We don't focus on the same thing, we keep moving our eyes (Saccadic eye movement). We piece all these images together and then it looks like we are seeing the real world. 
    • Understand your "blind spots" (What are you blind to?)

  • Hear the world around you
    • Understand the deficiencies of sound
    • People have a finite and temporary amount of "working memory"
    • Every time they switch tasks, they erase what they are working on (on the sketch board) and fill it with the new information, which means the old stuff is essentially gone except part of it that is stored in the long term memory.
    • If someone is on PC or on a mobile phone in your meeting, they are not 100% listening to you. 
    • When you design stuff keep a note of the concept of "working memory" --- designing an e-commerce screen for an e-comm website what are you asking people to keep in their working memory.
  • Read the world around you
    • Read multiple perspectives, viewpoints, and then arrive at a decision.kinlay ranking of 
  • Feel the world around you
Iconic Memory

It's fast but is very short. 







Thursday, January 31, 2019

NBUFD for Agile Change

  • The concept of No Big Up Front Design is applicable to Agile change management (Design) as well. 
  • One view is to have every piece of organizational change in place before the transformation can be initiated / continued. Another and more rational view is to work along the way in each initiative, identify the non value adds and remove them.
  • The intent to deploy agile coaches is to ensure changes happen across teams that will meaningfully contribute to and transform the organization in their quest for enterprise agility. The notion along this journey that having a x number of coaches, each with their own view of what Agility means will lead to "Agile Fragmentation" may be ill-conceived because the intent is not to have a centralized control over the experience, rather it is to organically grow the abilities of team and in this the agile coaches support and help in clearing the obstacles via NVA removals.

If we already have automation, what's the need for Agents?

“Automation” and “agent” sound similar — but they solve very different classes of problems. Automation = Fixed Instruction → Fixed Outcome ...