8 D Problem-solving Technique

1. D0 - Prepare
2. D1 - Establish the team
3. D2 - Describe the problem
4. D3 - Interim containtment action (to safeguard the customer, place a temporary solution)
5. D4 - Define and verify root cause and escape point (a point where the problem could have been cought but was not)
6. D5 - Permanent Corrective Action (PCA) : This solution would solve the problem of the team facing it, and not the entire org.
7. D6 - Implement and validate the PCA : Check if the placed solution works.
8. D7 - Prevent occurrence: prevent occurrence of the event for ever so that it can be prevented from occurring in all projects across the org.
9. D8 - Recognize