Summary of Why design thinking eludes Indians - Pavan Soni

https://medium.com/@pavansoni/why-design-thinking-eludes-indians-4ad2fbed40b

IDEO Founder David Kelly on Design Thinking

The key tenet of Design thinking is “empathy for the people you’re trying to design for.”

Design Thinking - Redesign of Shopping Cart - IDEO

Lean Brownbag

• Lean is a philosophy or methodology
• Isn't something you do
• You "think" in a lean way. 
• You use tools to embody

Lean Definition

Lean is a (1) systemic  (2) pursuit of perfection with (3) relentless identification and (4) elimination of waste and (5) non-value added work.

There are five aspects of it as seen in the above statement. 

1. Systemic
2. Pursuit of perfection
3. Relentless Identification
4. Elimination of waste
5. Non-value-added work

• Sakichi Toyoda -- Toyota Motor Corporation

Flow

Achieve smooth flow as in a river

Rocks, leaves/ branches inhibit the flow

When the flow is smooth --- waste is minimal, and velocity is high VICE VERSA.

Three kinds of work

1. Value-added (VA). All three must be met for a task to be value-added.
1. This is something the customer is willing to pay $
2. It is right the first time. Rework is a waste
3. Transformational meaning changes form (physical characteristics of the product like shape, weight, colour, etc.) / fit (fits intended application) / function (Function of what the product actually does) -- the task must change the form fit or function of the product for it to be considered value-added. An exception though is an inspection at the assembly line - it is required so we don't let out a bad product.
2. Value enabling work (VE)
1. Is something that has potential for elimination in future but not immediately. 
2. Some but not all of change to form / fit or function.
3. Example banks doing a credit check - would you be willing to pay for it. I won't be. But it also depends on who the customer is. An individual wouldn't pay, however if the customer is a bank, it would be willing to pay.
4. VE is usually related to regulatory / compliance (SIRA for long tail claims).
3. Non-value added work (NVA)
1. This is waste

• Lean INCREASES value Add
• Understand and DECREASES Value Enabling
• Gets rid of NVA

8 Kinds of Wastes

1. Waiting - no changes to form, fit or function.
2. Rework - not done fight first time
3. Transportation - Movement of work between work stations.
4. Movement - How do you work? work moves between me, manager, to someone else, back to me, goes in loops. All this is waste.
5. Overproduction - too much of production
6. Over-processing - do something even before it is needed.
7. Inventory - excessive inventory, order only what you need
8. Not utilizing staff to full potential - using a highly skilled person to do silly jobs.

Gemba

Value stream

Desirability, Viability, Feasibility Lenses